Policies & Terms
Welcome to the MISS FOX Boutique. Please take some time to read the following conditions applicable to the use and enjoyment of products and services provided on the site. The f
If there is any uncertainty with the terms and conditions above, please contact MISS FOX before the completion of any purchase.
- Products with obvious signs of use.
- Any item not in its original condition, missing its original packaging, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 7 days after delivery.
MISS FOX delivers to every state, city, and town in Australia. Shipping/Postage fees will vary according to the items in your order, size of your order, total weight of your order and your location.
Please carefully enter and re-check the address(es) nominated for delivery. If you are having a gift card sent directly to the recipient, make sure you double check this address. As expected, we can not be held responsible for orders that do not arrive due to incorrect address entry.
It is always best to have your parcel delivered to an address where someone will be to available receive it. A business address can be a good option for this reason, but please remember to include your company’s name (and the department or level where you work).
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and delivery fees will apply to each of them.
Please allow up to two (2) working days after payment has cleared for your order to be picked and packed. Occasionally an order will take longer to ship due to stock fluctuations. You will be notified if the item you have ordered is out of stock to advise of the expected wait. If you are unhappy with the delay we can refund your order in full upon your request.
Insurance and Damage Liability
We attempt to make sure all products are secured as tightly as possible before shipping. Please note that we MISS FOX can not accept liability or responsibility for any loss or damage once your order has been handed to the delivery service - please select an insured delivery option for goods to insure your product against breakages.
In an event that a package is returned to us due to the wrong address provided by the buyer, the buyer will pay all shipping costs plus any other fees incurred.
Excess Delivery Costs
In some circumstances we will not be able to deliver your order for the price quoted online if you are located in a country or remote area (non Metro). You are welcome to place your order as normal and we will contact you if extra charges will apply. If you are unhappy with the extra delivery costs we can refund your order in full upon your request. Please feel free to contact us for a delivery price before placing your order if you wish.
All gift cards that are to be send directly to the recipient have express postage costs built into the item cost. You should not be charged additional shipping unless you nominate a courier option. In any case where your actual total shipping charges equal less than that which you have been charged in the store, you will be refunded the difference using your original payment method.
Please note that is illegal to send aerosols, perfumes and other flammable items through Australia Post or via air/express shipping. For this reason, some of the products sold in our salon are not currently available online. We apologise for any inconvenience. Please call us on 1300647736 if you wish to reserve and item for salon pickup.
Express Post via Australia Post (No Dangerous Goods)
Choose this if your order does not include any aerosols or flammable products (such as nail polish). Transport fees vary according to the total weight of your order and your location. All orders sent via Australia Post Express can be tracked and traced online.
Delivery Time: 1-3 working days
Road Freight Courier (Contains Dangerous Goods) *Available Soon
Choose this if your order includes aerosols, flammable markers or flammable inks. Transport fees vary according to the total weight of your order and your location. Dangerous Goods can only be delivered by a road freight courier. Please include a contact number on your address in case the courier needs to contact you for any reason. We utilize the services of four individual couriers to ensure you receive the cheapest price on shipping to your location.
Delivery Time: 1-10 working days
• Australian Capital Territory (ACT) - 1-2 working days
• New South Wales (NSW) - 1-7 working days
• Northern Territory (NT) - 5-10 working days
• Queensland (QLD) - 2-10 working days
• South Australia (SA) - 1-7 working days
• Tasmania (TAS) - 1-7 working days
• Victoria (VIC) - 1-2 working days
• Western Australia (WA) - 4-10 working days
Same Day Delivery (Want It Now) *Available Soon
Legal Terms and Conditions
The MISS FOX Boutique (www.missfoxboutique.com) is created and controlled in Victoria, Australia. All purchases are subject to the laws of the Commonwealth of Australia, and where applicable the state of Victoria. By using this site you submit to the jurisdiction of the courts of Victoria and Australia and agree that any legal action will only be commenced in these forums.
Capacity to Contract
Orders can only be placed with the MISS FOX Boutique by persons with capacity to contract, who are over the age of either 18 or 21 as legislated in your state of residence.
Review of Terms
These terms and conditions are subject to change from time to time without notice. Past terms and conditions can be accessed on request by written notice to MISS FOX. Each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.
All content on this site, including text, icons, graphics, etc are the property of MISS FOX or its suppliers and are protected by Australian and International Copyright law. No part or portion of this site may be copied, sold or used in any manner for any commercial purpose without written consent.
The MISS FOX Boutique can only ship to Australia, unless agreed or arranged on an individual basis. MISS FOX is not responsible for customs charges and restrictions that vary from country to country and result from the importation of certain products. The purchaser remains responsible for all charges and fees incurred.
Confirmation of Order
All orders placed are an offer of purchase and are subject to acceptance by MISS FOX. If an order is not accepted a full refund will occur at the earliest possible convenience. MISS FOX reserves the right to refuse an offer for any reason.
MISS FOX is under no obligation to ship any goods ordered until payment for those goods has been received. In the case of payment by cheque, this would mean the clearing of funds represented by the cheque. In the event of the requested goods being unavailable MISS FOX may cancel the transaction and effect a full refund. All prices listed are inclusive of any Australian Goods and Services Tax applicable.
Purpose of Goods
Upon purchase of goods, the buyer agrees to use the products only for their intended purpose. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use. Questions as to use can be directed to MISS FOX on 1300647736 or via email.
Advice and Information
The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While we make every effort to ensure that the information contained within this website is correct, we take no responsibility for any loss or damage arising from its use.
Links to other sites
MISS FOX maintains links to other web sites but makes no representations as to the accuracy of the material therein, and is not responsible for the content and conduct of these sites.
Conclusion of Transaction
The agreement for sale is concluded only when goods are handled over to the designated carrier.